Capture Patient Payments Before They Become A/R

Secure copays, enroll autopay, and capture patient responsibility at the moment of care.

Collectly surfaces patient balances in real time during check-in and checkout, enabling staff to collect instantly through integrated terminals, mobile payments, and card-on-file workflows. Revenue is secured before it becomes downstream A/R — reducing follow-up, manual work, and cost to collect.

2–3×

Increase  in Collections

90%+

Capture  Rate

60%

up to

Reduction in Downstream Billing

< 30s

Average Payment Completion Time

The Problem

Revenue leakage happens at check-in and checkout — when predictable balances aren't secured in the moment

Copays and balances missed at check-in become aged A/R

Staff manually calculate or confirm patient responsibility

No card on file forces post-visit follow-up

Payment timing is reactive, not workflow-driven

Front-desk tools disconnected from billing systems

Before & After

See How Collectly Transforms Your Workflow

Before

Copays inconsistently collected

Staff manually look up balances

No autopay enrollment at checkout

No card stored for future balances

Revenue immediately flows to A/R

After

Responsibility surfaced automatically at intake

Payments completed at integrated terminals or mobile check-in

Autopay enrollment during checkout

Card-on-file secured before departure

Revenue captured before downstream billing begins

Revenue Capture Intelligence at the Moment of Care

Real-Time Responsibility Surfacing

Collectly automatically retrieves verified copays, balances, and estimates — ensuring staff always request the correct amount at the right time.

Integrated POS Terminals & Mobile Payments

Modern, customizable terminals and mobile workflows support tap-to-pay, Apple Pay, Google Pay, chip, and card — fully integrated into the patient and staff workflow.

Autopay Enrollment at Checkout

Securely enroll patients in autopay during intake or checkout — enabling automatic payment of future balances without manual follow-up.

Card-on-File Capture Before Departure

Capture and store patient payment methods before they leave — ensuring future balances can be collected without manual outreach.

EHR-Synced Revenue Capture Workflows

Payments, autopay enrollment, and card-on-file sync directly with eligibility, estimates, and post-visit billing — eliminating reconciliation gaps and downstream manual work.

Intelligent Payment Timing & Orchestration

Collectly determines when to request payment — during intake, check-in, or checkout — maximizing capture rates without disrupting the patient experience.