Patient Revenue Cycle Reimagined
We help 300+ medical groups accelerate and increase patient cash flow, automate the entire patient billing process, and increase patient satisfaction.
talk to REVENUE CYCLE expertor call us: (844) 965-0880
What is Collectly
Collectly is a tech-enabled patient billing platform that works as an add-on for your EHR/PM. Collectly accelerates and increases patient cash flow, streamlines post-service billing operations, and provides the best patient experience that works for all demographics.
80%
Decrease in calls about billing questions
86-95%
Patient Net Collection Rate Achieved
12.6 days
Average days to collect a medical bill
300+
Facilities use Collectly
Who Collectly is for?
For Practices & Medical Groups
Since patient responsibility increases every year by 12%, more and more private practices, urgent cares, and other ambulatory healthcare organizations feel the need for better ways to collect patient payments. Collectly is an innovative tool for practices that want to demystify medical billing, boost patient collection rates, and improve the patient billing experience. Most importantly, your current EHR/PM practices can remain the same.
For Billing & RCM Companies
Billing companies struggle with the patient statement process for three main reasons: patients don’t pay their paper bills, manual patient A/R follow-up is extremely unprofitable, and fielding the large number of calls from patients with billing questions or complaints is difficult and time-consuming. Collectly can solve each of these issues. Billing companies use Collectly in conjunction with multiple EHR/PM platforms, so there is no need to change software, credit card processors, or anything on your front-desk.
For Hospitals & Health Systems
Hospitals and health systems face huge challenges when engaging patients to pay their bills (self-pay), as well as simplifying their overly complex medical bills. Since hospitals run on tiny margins it is becoming incredibly important to collect from patients on time and in full. Collectly helps hospitals and health systems boost self-pay and after-insurance-responsibility engagement by more than 300%.
Collectly at a glance
Readable Interactive Bills
Collectly allows you to send easy-to-understand patient statements as secured links via text, email, voicemails, direct mail, and push notifications, so your patients receive them instantly and can pay bills in just 7 seconds.
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Contactless AutoPay
Your patients don't want to pay late on your bills. The majority of your patients simply forget to do so. This causes a huge operational challenge for your billing team. Increase collections and solve operations challenges with Collectly AutoPay today.
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Live-Chat Billing Support
Want to get rid of 80% of inbound calls from patients? With Collectly, your patients will be able to live-chat with your billing team in case they have a question about their bill, insurance plan, payment, or payment plan.
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Self-Served Payment Plans
In case your patients can’t pay their bill in full, they can build their payment plans online securely and conveniently. Knowing about all the payment options upfront increases collections by 23%.
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Personalized Patient Engagement
Control the wording of every billing notifications your patients receive, regardless of whether it is a text message, email, voicemail, robocall, or a regular phone call.
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Multi-Channel Drip Campaigns
Collectly automates the entire patient A/R follow-up by letting you design the billing workflow you want, regardless of whether you run the stored cards in batches or bill with statements.
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Other customer stories
Read the success stories of our customers to find out why so many healthcare organizations choose us.
Plans
PATIENT BILLING & COLLECTIONS SOFTWARE
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Automate your in-house patient collections process
Great for:
Medical groups & practices with in-house billing teams
Hospital & Health Systems with in-house billing teams
RCM / Billing companies
EHR / PM companies
Includes:
Digital statements with integrated payments & support
Billing Workflows Automation
Unlimited text, email, automated calls
Direct mailings (additional charge)
Store card on file with AutoPay
AutoPay Consent Management
Batch autocharge
Online Self-served Payment Plans
Support ticket system
Integrated Online Payments (additional charge)
Interfacing with supported EHR/PM
Autoposting for supported EHR/PM
Fully HIPAA-compliant web application
To get a list of supported EHR/PM
Talk to sales!
patient BILLING & collections sERVICE
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Focus on patients and let us handle all the hard work
Great for:
Private practices
Medical groups who outsource patient collections
Hospitals & Health Systems who outsource patient collections
Includes:
Collectly Patient Support Team handles the majority of calls & chats
Digital statements with integrated payments & support
Billing Workflows Automation
Unlimited text, email, automated calls
Direct mailings (additional charge)
Store card on file with AutoPay
AutoPay Consent Management
Batch autocharge
Online Self-served Payment Plans
Support ticket system
Integrated Online Payments (additional charge)
Interfacing with supported EHR/PM
Autoposting for supported EHR/PM
Fully HIPAA-compliant web application
To get a list of supported EHR/PM
Talk to sales!
Press about Collectly
Want to learn more about Collectly?
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