Zero-hassle in-house patient collections

We help 2,500 providers' ops & billing teams accelerate patient cash flow, decrease calls, automate patient follow-up, send fewer patients to collections, and elevate patient billing experience.

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or call us: (415) 993-6632

What is Collectly

Collectly is a HIPAA-compliant software add-on for your EHR/PM that lets you design and run patient-facing billing processes on autopilot without sacrificing reliability or consistency.
Collectly supports all major billing practices - from storing a card on file with AutoPay and payment plans to traditional billing with paper and digital statements and an automated A/R follow-up with emails, texts, calls, direct mail, live-chat, and even push notifications.

65%

Decrease in calls about billing questions

300%

Typical increase in total patient payments

12.6 days

Average days to collect a medical bill

2,500

Providers use Collectly

Who Collectly is for?

For Practices & Medical Groups

Since patient responsibility increases every year by 12%, more and more private practices, urgent cares, and other ambulatory healthcare organizations feel the need for better ways to collect patient payments. Collectly is an innovative tool for practices that want to demystify medical billing, boost patient collection rates, and improve the patient billing experience. Most importantly, your current EHR/PM practices can remain the same.

For Billing & RCM Companies

Billing companies struggle with the patient statement process for three main reasons: patients don’t pay their paper bills, manual patient A/R follow-up is extremely unprofitable, and fielding the large number of calls from patients with billing questions or complaints is difficult and time-consuming. Collectly can solve each of these issues. Billing companies use Collectly in conjunction with multiple EHR/PM platforms, so there is no need to change software, credit card processors, or anything on your front-desk.

For Hospitals & Health Systems

Hospitals and health systems face huge challenges when engaging patients to pay their bills (self-pay), as well as simplifying their overly complex medical bills. Since hospitals run on tiny margins it is becoming incredibly important to collect from patients on time and in full. Collectly helps hospitals and health systems boost self-pay and after-insurance-responsibility engagement by more than 300%.

Collectly at a glance

eStatements & Instant Pay

Collectly allows you to send patient statements as secured links via text, email, voicemails, direct mail, and push notifications, so your patients receive them instantly and can pay bills in just 7 seconds.

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Store Card on File with AutoPay

Store credit cards using HIPAA-compliant methods to boost your collections and eliminate paper-based billing. Enroll your patients when they pay their bill, or in the office with or without upfront copays.

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Live-Chat with your Billing Team

Want to get rid of 60% of inbound calls from patients? With Collectly, your patients will be able to live-chat with your billing team in case they have a question about their bill, insurance plan, payment, or payment plan.

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Online Payment Plans

Incase your patients can’t pay their bill in full, your patients can build their payment plans online securely and conveniently. Letting your patients subscribe to an online payment plan increases collections by 23%

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Customizable Templates

Control the wording of the billing notifications your patients receive, regardless of whether it is a text message, email, voicemail, robocall, or a regular phone call.

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Automated A/R follow-up

Collectly automates the entire patient A/R follow-up by letting you design the billing workflow you want, regardless of whether you run the stored cards in batches or bill with statements.

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What Healthcare Leaders think about Collectly

Pricing

PATIENT BILLING & COLLECTIONS SOFTWARE

Talk to Sales

Automate your in-house patient collections process

Great for:
Medical groups & practices with in-house billing teams
Hospital & Health Systems with in-house billing teams
RCM / Billing companies
EHR / PM companies

Includes:‍
Digital statements with integrated payments & support
Billing Workflows Automation
Unlimited text, email, automated calls
Direct mailings (additional charge)
Store card on file with AutoPay
AutoPay Consent Management
Batch autocharge
Online Self-served Payment Plans
Support ticket system
Integrated Online Payments (additional charge)
Interfacing with supported EHR/PM
Autoposting for supported EHR/PM
Fully HIPAA-compliant web application

To get a list of supported EHR/PM
Talk to sales!

talk to SALES

patient BILLING & collections sERVICE

Talk to Sales

Focus on patients and let us handle all the hard work

Great for:
Private practices
Medical groups who outsource patient collections
Hospitals & Health Systems who outsource patient collections

Includes:‍
Collectly Patient Support Team handles the majority of calls & chats
Digital statements with integrated payments & support
Billing Workflows Automation
Unlimited text, email, automated calls
Direct mailings (additional charge)
Store card on file with AutoPay
AutoPay Consent Management
Batch autocharge
Online Self-served Payment Plans
Support ticket system
Integrated Online Payments (additional charge)
Interfacing with supported EHR/PM
Autoposting for supported EHR/PM
Fully HIPAA-compliant web application

To get a list of supported EHR/PM
Talk to sales!

talk to sales

Press about Collectly

Want to learn more about Collectly?

talk to REVENUE CYCLE expert

Zero-hassle in-house patient collections

What is Collectly