Decrease Patient A/R
We help 3,500 providers accelerate patient cash flow, streamline billing ops, send fewer patients to collections, and elevate patient billing experience.
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Decrease Patient A/R
What is Collectly
Collectly is a tech-enabled patient A/R service that works as an add-on for your EHR/PM and takes over your patient A/R within 0-90 days to accelerate patient cash flow, eliminate calls, and prevent patients from getting to be turned over to collections.
Collectly supports all major billing practices - from storing a card on file with AutoPay and payment plans to traditional billing with paper and digital statements and an automated A/R follow-up with emails, texts, calls, direct mail, live-chat, and even push notifications.
Collectly supports all major billing practices - from storing a card on file with AutoPay and payment plans to traditional billing with paper and digital statements and an automated A/R follow-up with emails, texts, calls, direct mail, live-chat, and even push notifications.
80%
Decrease in calls about billing questions
86-95%
Patient Net Collection Rate Achieved
12.6 days
Average days to collect a medical bill
3,500
Providers use Collectly
Who Collectly is for?
For Practices & Medical Groups
Since patient responsibility increases every year by 12%, more and more private practices, urgent cares, and other ambulatory healthcare organizations feel the need for better ways to collect patient payments. Collectly is an innovative tool for practices that want to demystify medical billing, boost patient collection rates, and improve the patient billing experience. Most importantly, your current EHR/PM practices can remain the same.
For Billing & RCM Companies
Billing companies struggle with the patient statement process for three main reasons: patients don’t pay their paper bills, manual patient A/R follow-up is extremely unprofitable, and fielding the large number of calls from patients with billing questions or complaints is difficult and time-consuming. Collectly can solve each of these issues. Billing companies use Collectly in conjunction with multiple EHR/PM platforms, so there is no need to change software, credit card processors, or anything on your front-desk.
For Hospitals & Health Systems
Hospitals and health systems face huge challenges when engaging patients to pay their bills (self-pay), as well as simplifying their overly complex medical bills. Since hospitals run on tiny margins it is becoming incredibly important to collect from patients on time and in full. Collectly helps hospitals and health systems boost self-pay and after-insurance-responsibility engagement by more than 300%.
Collectly at a glance
eStatements & Instant Pay
Collectly allows you to send patient statements as secured links via text, email, voicemails, direct mail, and push notifications, so your patients receive them instantly and can pay bills in just 7 seconds.
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Store Card on File with AutoPay
Store credit cards using HIPAA-compliant methods to boost your collections and eliminate paper-based billing. Enroll your patients when they pay their bill, or in the office with or without upfront copays.
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Live-Chat with your Billing Team
Want to get rid of 60% of inbound calls from patients? With Collectly, your patients will be able to live-chat with your billing team in case they have a question about their bill, insurance plan, payment, or payment plan.
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Online Payment Plans
Incase your patients can’t pay their bill in full, your patients can build their payment plans online securely and conveniently. Letting your patients subscribe to an online payment plan increases collections by 23%
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Customizable Templates
Control the wording of the billing notifications your patients receive, regardless of whether it is a text message, email, voicemail, robocall, or a regular phone call.
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Automated A/R follow-up
Collectly automates the entire patient A/R follow-up by letting you design the billing workflow you want, regardless of whether you run the stored cards in batches or bill with statements.
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Other customer stories
Read the success stories of our customers to find out why so many healthcare organizations choose us.
Pricing
PATIENT BILLING & COLLECTIONS SOFTWARE
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Automate your in-house patient collections process
Great for:
Medical groups & practices with in-house billing teams
Hospital & Health Systems with in-house billing teams
RCM / Billing companies
EHR / PM companies
Includes:
Digital statements with integrated payments & support
Billing Workflows Automation
Unlimited text, email, automated calls
Direct mailings (additional charge)
Store card on file with AutoPay
AutoPay Consent Management
Batch autocharge
Online Self-served Payment Plans
Support ticket system
Integrated Online Payments (additional charge)
Interfacing with supported EHR/PM
Autoposting for supported EHR/PM
Fully HIPAA-compliant web application
To get a list of supported EHR/PM
Talk to sales!
patient BILLING & collections sERVICE
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Focus on patients and let us handle all the hard work
Great for:
Private practices
Medical groups who outsource patient collections
Hospitals & Health Systems who outsource patient collections
Includes:
Collectly Patient Support Team handles the majority of calls & chats
Digital statements with integrated payments & support
Billing Workflows Automation
Unlimited text, email, automated calls
Direct mailings (additional charge)
Store card on file with AutoPay
AutoPay Consent Management
Batch autocharge
Online Self-served Payment Plans
Support ticket system
Integrated Online Payments (additional charge)
Interfacing with supported EHR/PM
Autoposting for supported EHR/PM
Fully HIPAA-compliant web application
To get a list of supported EHR/PM
Talk to sales!
Press about Collectly
Want to learn more about Collectly?
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