Patient Billing Solved

We help more than 300 healthcare facilities accelerate and increase patient cash flow, automate the entire patient billing, and increase patient satisfaction with their billing experience.

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or call us: (844) 965-0880

What is Collectly

Collectly is a tech-enabled patient billing platform that works as an add-on for your EHR/PM. Collectly accelerates and increases patient cash flow, streamlines post-service billing operations, and provides the best patient experience that works for all demographics.

80%

Decrease in calls about billing questions

86-95%

Patient Net Collection Rate Achieved

12.6 days

Average days to collect a medical bill

300+

Facilities use Collectly

Who Collectly is for?

For Practices & Medical Groups

Since patient responsibility increases every year by 12%, more and more private practices, urgent cares, and other ambulatory healthcare organizations feel the need for better ways to collect patient payments. Collectly is an innovative tool for practices that want to demystify medical billing, boost patient collection rates, and improve the patient billing experience. Most importantly, your current EHR/PM practices can remain the same.

For Billing & RCM Companies

Billing companies struggle with the patient statement process for three main reasons: patients don’t pay their paper bills, manual patient A/R follow-up is extremely unprofitable, and fielding the large number of calls from patients with billing questions or complaints is difficult and time-consuming. Collectly can solve each of these issues. Billing companies use Collectly in conjunction with multiple EHR/PM platforms, so there is no need to change software, credit card processors, or anything on your front-desk.

For Hospitals & Health Systems

Hospitals and health systems face huge challenges when engaging patients to pay their bills (self-pay), as well as simplifying their overly complex medical bills. Since hospitals run on tiny margins it is becoming incredibly important to collect from patients on time and in full. Collectly helps hospitals and health systems boost self-pay and after-insurance-responsibility engagement by more than 300%.

Collectly at a glance

Readable Interactive Bills

Collectly allows you to send easy-to-understand patient statements as secured links via text, email, voicemails, direct mail, and push notifications, so your patients receive them instantly and can pay bills in just 7 seconds.

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Contactless AutoPay

Your patients don't want to pay late on your bills. The majority of your patients simply forget to do so. This causes a huge operational challenge for your billing team. Increase collections and solve operations challenges with Collectly AutoPay today.

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Live-Chat Billing Support

Want to get rid of 80% of inbound calls from patients? With Collectly, your patients will be able to live-chat with your billing team in case they have a question about their bill, insurance plan, payment, or payment plan.

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Self-Served Payment Plans

In case your patients can’t pay their bill in full, they can build their payment plans online securely and conveniently. Knowing about all the payment options upfront increases collections by 23%.

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Personalized Patient Engagement

Control the wording of every billing notifications your patients receive, regardless of whether it is a text message, email, voicemail, robocall, or a regular phone call.

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Multi-Channel Drip Campaigns

Collectly automates the entire patient A/R follow-up by letting you design the billing workflow you want, regardless of whether you run the stored cards in batches or bill with statements.

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What Healthcare Leaders think about Collectly

Plans

PATIENT BILLING & COLLECTIONS SOFTWARE

Talk to Sales

Automate your in-house patient collections process

Great for:
Medical groups & practices with in-house billing teams
Hospital & Health Systems with in-house billing teams
RCM / Billing companies
EHR / PM companies

Includes:‍
Digital statements with integrated payments & support
Billing Workflows Automation
Unlimited text, email, automated calls
Direct mailings (additional charge)
Store card on file with AutoPay
AutoPay Consent Management
Batch autocharge
Online Self-served Payment Plans
Support ticket system
Integrated Online Payments (additional charge)
Interfacing with supported EHR/PM
Autoposting for supported EHR/PM
Fully HIPAA-compliant web application

To get a list of supported EHR/PM
Talk to sales!

talk to SALES

patient BILLING & collections sERVICE

Talk to Sales

Focus on patients and let us handle all the hard work

Great for:
Private practices
Medical groups who outsource patient collections
Hospitals & Health Systems who outsource patient collections

Includes:‍
Collectly Patient Support Team handles the majority of calls & chats
Digital statements with integrated payments & support
Billing Workflows Automation
Unlimited text, email, automated calls
Direct mailings (additional charge)
Store card on file with AutoPay
AutoPay Consent Management
Batch autocharge
Online Self-served Payment Plans
Support ticket system
Integrated Online Payments (additional charge)
Interfacing with supported EHR/PM
Autoposting for supported EHR/PM
Fully HIPAA-compliant web application

To get a list of supported EHR/PM
Talk to sales!

talk to sales

Press about Collectly

Want to learn more about Collectly?

talk to REVENUE CYCLE expert

Patient Billing Solved

What is Collectly