Collectly is a tech-enabled patient billing platform that works as an add-on for your EHR/PM. Collectly accelerates and increases patient cash flow, streamlines post-service billing operations, and provides the best patient experience that works for all demographics.
Since patient responsibility increases every year by 12%, more and more private practices, urgent cares, and other ambulatory healthcare organizations feel the need for better ways to collect patient payments. Collectly is an innovative tool for practices that want to demystify medical billing, boost patient collection rates, and improve the patient billing experience. Most importantly, your current EHR/PM practices can remain the same.
For Billing & RCM Companies
Billing companies struggle with the patient statement process for three main reasons: patients don’t pay their paper bills, manual patient A/R follow-up is extremely unprofitable, and fielding the large number of calls from patients with billing questions or complaints is difficult and time-consuming. Collectly can solve each of these issues. Billing companies use Collectly in conjunction with multiple EHR/PM platforms, so there is no need to change software, credit card processors, or anything on your front-desk.
For Hospitals & Health Systems
Hospitals and health systems face huge challenges when engaging patients to pay their bills (self-pay), as well as simplifying their overly complex medical bills. Since hospitals run on tiny margins it is becoming incredibly important to collect from patients on time and in full. Collectly helps hospitals and health systems boost self-pay and after-insurance-responsibility engagement by more than 300%.
Collectly at a glance
Readable Interactive Bills
Collectly allows you to send easy-to-understand patient statements as secured links via text, email, voicemails, direct mail, and push notifications, so your patients receive them instantly and can pay bills in just 7 seconds.
Your patients don't want to pay late on your bills. The majority of your patients simply forget to do so. This causes a huge operational challenge for your billing team. Increase collections and solve operations challenges with Collectly AutoPay today.
Want to get rid of 80% of inbound calls from patients? With Collectly, your patients will be able to live-chat with your billing team in case they have a question about their bill, insurance plan, payment, or payment plan.
Read the success stories of our customers to find out why so many healthcare organizations choose us.
CEO of Action Urgent Care
“Collectly saves us tens of thousands of dollars every month, allows to collect almost twice more from what we collected before, and prevents thousands of patients to be sent to collection agencies.”
Jacob Van Cleve
Director of Operations at Nexus Healthcare Solutions
"With Collectly patients pay their bills in a week or two instead of the industry average 60 to 90 days. Collectly helps us collect 3x more, decrease the number of calls we get from patients, and decrease the costs on paper statements by 80%"
Nadeem Vaidya, MD
Owner of Retina Orange County, Inc.
"Collectly automates the entire statement process for us and I see that just number of patients in accounts receivables decreased by 20-30%".
CEO of Nexus Healthcare Solutions
"The biggest value of Collectly is the data. With Collectly can send a digital bill that patients receive instantly and we know for sure if they actually received the bill, opened it, or had any concerns we could help with".
PATIENT BILLING & COLLECTIONS SOFTWARE
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Automate your in-house patient collections process
Great for: Medical groups & practices with in-house billing teams Hospital & Health Systems with in-house billing teams RCM / Billing companies EHR / PM companies Includes: Digital statements with integrated payments & support Billing Workflows Automation Unlimited text, email, automated calls Direct mailings (additional charge) Store card on file with AutoPay AutoPay Consent Management Batch autocharge Online Self-served Payment Plans Support ticket system Integrated Online Payments (additional charge) Interfacing with supported EHR/PM Autoposting for supported EHR/PM Fully HIPAA-compliant web application
Focus on patients and let us handle all the hard work
Great for: Private practices Medical groups who outsource patient collections Hospitals & Health Systems who outsource patient collections
Includes: Collectly Patient Support Team handles the majority of calls & chats Digital statements with integrated payments & support Billing Workflows Automation Unlimited text, email, automated calls Direct mailings (additional charge) Store card on file with AutoPay AutoPay Consent Management Batch autocharge Online Self-served Payment Plans Support ticket system Integrated Online Payments (additional charge) Interfacing with supported EHR/PM Autoposting for supported EHR/PM Fully HIPAA-compliant web application